Stephen Lapslie talks about some of the customer issues he encounters as a member of the Christchurch Consumers' Advisory Panel.

Electricity is central to us all. It is such a fundamental part of our lives that we can take it for granted – until it is not there.

As both a generator and a retailer of electricity we have a responsibility to help ensure that New Zealand has the electricity it needs. We work hard to understand electricity demand, to help provide it and to ensure our customers use it efficiently.

Getting the balance right is of vital importance, not just for Meridian but for the future of New Zealand. In this section you can find out more about our activities in each of these areas.